Major UK water provider selects SPOT Gen3 to keep 1,500 staff safe.

Northumbrian Water evaluated 46 providers before choosing a hybrid satellite and smartphone/GSM platform from Lone Worker Solutions™.

SPOT Gen3 chosen for satellite tracking and SOS because of its reach, reliability and ease-of-use.

Affordable SPOT family of devices now credited with 4,000 rescues worldwide.

The well-being and safety of NWG’s employees is a top priority and the initial deployment of over 300 SPOT Gen3 devices enhances the safety of 1,500 employees who carry out checks on reservoirs in remote areas, where GSM signal can be unreliable or non-existent.  A “low-risk” category of occasional lone workers, either in offices or in the field, have access to a bespoke smartphone app for summoning help as part of a unique solution developed by Globalstar’s specialist partner, Lone Worker Solutions™, who spearheaded the agreement.
Northumbrian Water Group conducted a lengthy and rigorous competitive selection process involving 46 technology providers before selecting staff security specialists Lone Worker Solutions to provide a hybrid satellite and smartphone solution based around Globalstar’s competitively priced SPOT Gen3. This hybrid approach results in better operational efficiency and the affordability of both the device and subscription fees helps to optimise return on investment.
Lone Worker Solutions provides a unified platform which monitors both voice calls and SMS from smartphones and alert messages from SPOT Gen3s. Calls and SOS alerts go to Lone Worker Solutions’ operation centre and to NWG’s employee support centre for prompt handling. The ability to provide accurate information about all devices in one inclusive interface helps make safety operations seamless and more effective.